Trust
Last updated 18 Aug 2026
If you add your Synergy or FastScout login to a paid tier, that access is used only to build your order. It stays client-side, never stored in ScoutRoom's own database, and never reused for another club.
Every deliverable is written scouting, a report, not a raw feed, a CSV, or database access. That's the line between analysing public stats and re-serving someone else's data.
Where a report uses a third-party aggregator (e.g. HoopsDB shot-zone data), it says so on the page. Nothing sold is presented as ScoutRoom's own original collection when it isn't.
ScoutRoom is built by two coaches, and both of us hold club seats. Patrick O'Neill is the assistant coach and analytics/scouting lead at Geelong United, NBL1 South Women's. Simon Nicholson is the Video Coordinator and Player Development Coach at the Geelong Venom in the WNBL. ScoutRoom sells opponent scouting to other programs, including other clubs in that same conference. We're not hiding that: Geelong United's committee knows ScoutRoom exists and operates inside the conference, and here's exactly how both seats are managed.
No ScoutRoom product is ever built about Geelong United, for anyone, at any price. If a club asks for a scout of Geelong United, the answer is no.
Game plans, defensive calls, injury information, and any Synergy or FastScout access either of us holds as club staff stay inside that club. Every ScoutRoom deliverable is built from public box data, plus a client's own Synergy access if they add it, and our general coaching judgement, never from anything we know about an opponent because Geelong United or the Venom is about to play them.
Selling opponent scouting to other NBL1 South Women's clubs is allowed. The one carve-out: we never sell a club a product tied to its own fixture against Geelong United, and we never build or deliver a scout timed to help a club prepare for a game against GU, whatever its nominal subject.
We don't build or deliver a Teardown or Matchday pack on an opponent Geelong United is facing that same game week. That timing reads as a conflict even when the content is clean, so the order is delivered outside that week or declined.
Simon coaches at the Geelong Venom. That seat doesn't close WNBL work: ScoutRoom sells into the WNBL and the recruitment analysis has always run across it. What the seat changes is timing. An order on a club the Venom is about to play goes to the pause rule below rather than straight into the build queue, and the club hears that from us before it pays.
A request that doesn't cleanly fit the rules above gets decided on its own rather than forced into a general rule. Worked examples: a comparison involving Geelong United, a finals-adjacent case, and a WNBL order landing in the week the Venom plays that club. Each one gets looked at and answered, not waved through and not refused on reflex.